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Need & Lead Ticketing

Simple • Trackable • Member-Focused

Your Needs. Now Easier to Track.

VIA’s Need & Lead Ticketing provides members with a simple WhatsApp-based way to raise their requirements and help VIA track them through a structured ticketing process.

Raise Ticket

How It Works

A simple, structured process that helps VIA members raise their requirements and enables better tracking and follow-up through WhatsApp-based ticketing.

Share Your Need

Raise your requirement through the designated VIA WhatsApp channel.

Ticket Tracking

Your requirement is recorded and tracked through the ticketing system.

Follow-up & Resolution

VIA can follow up on the request and work towards its appropriate resolution.

Need Assistance? Raise a Ticket.

Start on WhatsApp

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